ServicePro is a digital service provider that connects customers with verified technicians for home services such as plumbing, electrical repairs, AC servicing, and appliance maintenance. The client wanted to establish a professional online presence and digitize their entire service workflow — from customer booking to technician assignment and completion tracking.
The client faced several operational challenges:
Manual booking and technician coordination leading to delays and miscommunication.
No centralized dashboard to monitor service requests, assigned jobs, or technician performance.
Lack of transparency for customers to track service status or communicate with technicians.
Technicians used traditional methods, with no digital tool to receive, update, or close service tasks.
The brand needed a modern, trust-building online identity to attract and retain users.
We crafted a complete digital ecosystem consisting of:
The client approached us with a clear set of goals and a fixed budget established in advance. Our responsibilities included:
- Create a clean and user-focused service booking website.
- Design an intuitive admin dashboard with clear control over operations.
- Build a technician-first mobile interface optimized for speed and ease of task management.
- Ensure a connected workflow between booking, approval, assignment, and completion.
- Improve transparency, communication, and tracking throughout the service lifecycle.
A digital agency helping your business thrive with tailored strategies
© 2026 Auxdot. All rights reserved.